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🔒 Privacy Policy

Pop & Porte-clés is committed to protecting the confidentiality and security of its customers' personal information in accordance with applicable laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada.

1. Collection of information

We only collect information necessary to manage orders and improve the customer experience, including:

  • First and last name

  • Postal address and delivery address

  • Email address

  • Phone number

  • Payment information (processed via secure platforms)

  • Order History

This data is collected when creating an account, placing an order or subscribing to our newsletter.

2. Use of Information

Personal information is used for the following purposes:

  • Processing and shipping orders

  • Communication with the customer regarding his order or requests

  • Sending promotional offers (with prior consent)

  • Improving our services and website

We do not sell, rent, or share your personal information with third parties for commercial purposes.

3. Conservation and security

Data is retained for a reasonable period of time, either as long as necessary for the purposes for which it was collected, or as required by law. We implement physical, electronic and administrative security measures to protect your information against unauthorized access, loss or disclosure.

4. Access, modification and deletion

In accordance with the law, you have the right to:

  • Access your personal information

  • Request their rectification

  • Withdraw your consent to their use

  • Request their deletion

To exercise these rights, please contact us at support@popetportecles.ca.

5. Cookies and similar technologies

Our website uses cookies to enhance navigation, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings.

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